This Privacy Policy explains how Shaanxi Chudan Weibo Trading Co., Ltd. collects, uses, stores and protects personal information when retailers, markets, event planners and visitors reach our trading house of festival goods. The developer behind this website is ChuDan WeiBo Trade, and the operating company is Shaanxi Chudan Weibo Trading Co., Ltd., whose registered address is Group 46, Sunjia Village, Zhengyang Subdistrict, Qincheng New Town, Xixian New Area, Xian, 710000, China (CN). We sell paper lanterns, banners, streamers and celebration lines to county retailers, and we keep our handling of personal information as plain and careful as the way we paste, dry and pack every lantern that leaves our stall rooms.
We value the trust that shops and partners place in us. This document sets out what we gather, why we gather it, how long we keep it, who may see it, and the choices that remain with every person who shares information with us. It applies to our website, our counter enquiries, our retail accounts and any conversation by mail or telephone. Please read it in full before you send us an order or a message.
1. Who We Are
Shaanxi Chudan Weibo Trading Co., Ltd. is a festival goods trading house registered in Xian, China, with stall rooms at Group 46, Sunjia Village, Zhengyang Subdistrict, Qincheng New Town, Xixian New Area, Xian, 710000, China (CN). We source round paper lanterns, red banners and long celebration lines from workshop rows and carry them to county retailers who need their shelves full before the season turns. For the purposes of this policy, the words we, us and our refer to Shaanxi Chudan Weibo Trading Co., Ltd., and the words you and your refer to any person or business that visits our website, writes to our counter or holds a retail account with us.
Our website is a public description of our services and a way for retailers to reach us. We do not run an automated online checkout, and we do not ask for payment card details through the website. Orders are agreed through direct conversation, and the information we hold is the information a shop shares so that a crate can be counted, checked and delivered.
2. Scope of This Policy
This policy covers the personal information we handle through our website at chudanweibo.surf, our contact form, our email address, our telephone line and our retail account records. It also covers information shared during pre-orders, deliveries and after season reviews. It does not cover the practices of any workshop row, freight company or market that operates under its own rules, even where we introduce that party to a retailer.
Where a retailer is a company rather than a person, we still handle the details of the staff members who speak with us, and those staff members enjoy the same protections described here. This policy does not limit any right that is given to you by the law of China or by the law of the place where you live, and where a local law gives you a stronger right, that stronger right applies.
3. Information We Collect
The information we collect is limited to what a trading relationship needs. We gather contact details such as your name, business name, email address, telephone number and the address of your shop. We gather order details such as the lantern lines, banner runs, streamer lengths and season packs you choose, together with counts, sizes and the doorway measurements needed to cut a run to fit. We gather delivery details such as the receiving address, the preferred week and any note about access to the shop.
We also gather the content of the messages you send us, including questions, feedback and any request to change an order. Where you telephone us we may keep a short written record of the call so that a trader can follow up accurately. We gather simple technical information when the website is visited, such as the type of device and the pages viewed, in a form that helps us keep the site working and does not identify you as a person.
4. How We Collect Information
Most of the information we hold comes directly from you. You give it when you send an enquiry through our contact form, write to our email address, telephone the stall rooms or agree a pre-order with a trader. You may also give it when you meet a member of our team at a market or hand over a written order at the counter.
A smaller amount of information is created as we work. When we plan a load, we add notes about the route and the expected week so that the crate arrives in time. When we review a season, we add a short note about which lines moved well. This created information stays on our own records and is used only to serve the account it belongs to.
5. Why We Use Information
We use personal information to answer enquiries, prepare counted crate plans, pack and deliver orders, keep retail accounts in order, arrange freight, and follow up after a season so that the next order fits the shop better. We use it to send a quotation, confirm an order, warn a retailer that a route has moved, and give notice that a pre-order window is closing.
We also use limited information to keep our website safe and working, to understand which pages help retailers most, and to prevent misuse. We do not use personal information for automated decision making that produces a legal effect about you, and we do not build profiles for advertising beyond our own trading relationship.
6. Legal Bases for Processing
Where the law requires a legal basis, we rely on the performance of a contract when we handle the details needed to prepare, pack and deliver an order you have asked for. We rely on your consent when you choose to receive occasional notices about pre-order windows, and you may withdraw that consent at any time by writing to our contact address.
We rely on our legitimate interests when we keep records that help us run the trading house honestly, such as notes that prevent duplicate orders or resolve a delivery question. Where we are obliged to keep certain business records by law, we rely on that legal obligation. In every case we handle only the information that the purpose actually needs, and nothing more.
7. Order and Delivery Records
An order record holds what was agreed: the lines, the counts, the sizes, the doorway, the receiving address and the expected week. We keep these records so that a reorder can repeat the last good run in a few words and so that a query about a delivery can be answered with facts rather than memory. Delivery records help us confirm that a crate arrived with the same count that left the stall rooms.
Where a retailer asks us to hold a familiar doorway measurement on file, we keep it with the account and use it only for that shop. Where a shop stops trading with us, the account is closed and the order records are handled as described in the retention part of this policy.
10. Logistics and Freight Partners
Freight partners act as separate businesses with their own privacy practices. When we hand a load to a carrier we give the details needed for delivery: the receiving name, the address and the expected week. We choose partners who handle goods with care and who understand that a retailer is waiting on a shelf for a season.
Where a load travels with a shared route, the carrier sees several orders together, but each order is packed so that one retailer cannot see the contents of another. We ask our partners to use delivery details only for carriage and to return or destroy what is no longer needed. If a partner handles information contrary to our instructions, we stop using that partner.
11. How Long We Keep Information
We keep information only as long as it serves the purpose it was gathered for. Order and delivery records are held for as long as the retail account is active and for a reasonable period afterwards, so that a question about an old season can still be answered and so that business records required by law are kept for the period the law sets. Counter questions that do not lead to an order are kept only long enough to answer them.
Where a record is no longer needed, we remove it or make it unreadable, and where that is not immediately possible we set it aside so that it is not used. We review our held information on a regular cycle so that nothing lingers beyond its purpose.
12. How We Protect Information
We protect personal information with practical and technical measures that match the size and nature of our trading house. Access is limited to the people who need it, and our records are kept behind controls that reduce the risk of loss, misuse or unauthorised access. We train our people to treat a retailer details with the same care they give a lantern seam.
No method of storage or transport is perfectly secure. We work to reduce risk, and we watch our systems so that a problem is found early. If a breach ever affected your information, we would act quickly to limit harm and would inform you and any authority as the law requires.
13. Your Privacy Rights
You have the right to ask what personal information we hold about you and to receive a copy of it. You have the right to ask us to correct information that is wrong, to complete information that is incomplete, and in some cases to remove information that we no longer need. You have the right to object to certain uses and to ask us to limit how we handle your details.
To exercise any of these rights, write to us at enquiries@chudanweibo.surf or telephone +15308431631. Please tell us clearly what you would like us to do, and we will answer within a reasonable period. We may ask a small question to confirm that the request comes from you, so that we never hand information to the wrong person. If a law prevents us from acting on a request, we will explain why.
14. Privacy for Children
Our trading house serves businesses, and our website is intended for adults who buy and sell festival goods. We do not knowingly collect personal information from children, and we do not direct our services to them. If you believe that a child has given us personal information, please write to our contact address and we will remove it promptly.
Where a shop is family run and a young person helps at the counter, any information that reaches us still receives the protections of this policy. We ask that a parent or guardian speak for a child in any order or account matter, so that the details we hold belong to the adult who is responsible for the relationship.
15. International Transfers
We are based in Xian, China, and our records are kept there. Where a retailer is outside China, the information needed to serve that account may be handled across borders so that an order can be prepared and delivered. When information moves, we take steps to keep it protected, and we ask any party that handles it on our behalf to meet the same standard.
We transfer only the details that a task requires. A freight note, for example, carries the receiving address and not the full history of an account. Where the law of a country imposes special conditions on a transfer, we respect those conditions before the information moves.
16. Third Party Links and Services
Our website may mention or link to workshops, carriers or markets that are not part of our trading house. Those parties operate under their own privacy policies, and we do not control how they handle information. When you follow such a link, we encourage you to read the policy of that party before sharing your details.
We mention these parties only to describe how a line reaches a shelf. A link or a mention is not an endorsement of their practices, and it does not make us responsible for the information they collect. If you are unsure about a party we have introduced, write to us and we will help you understand the role that party plays in your order.
17. Changes to This Policy
We may update this policy as our services grow or as the law changes. When we do, we revise the date at the top of the page so that a reader can see when the current version took effect. A change that affects how we handle your information in a meaningful way will be described in plain language rather than buried in a list.
We encourage retailers to return to this page from time to time. Continuing to trade with us after a change means that you accept the updated policy, and if you do not accept it you may close your account by writing to our contact address. We will always keep a clear record of when each version was published.
18. How to Contact Us
If you have a question about this policy or about the personal information we hold, please reach the trading house in any of the following ways:
Shaanxi Chudan Weibo Trading Co., Ltd.
Group 46, Sunjia Village, Zhengyang Subdistrict, Qincheng New Town, Xixian New Area, Xian,
710000, China (CN)
Email: enquiries@chudanweibo.surf
Telephone: +15308431631
A member of our team reads every message and will respond as quickly as the season allows. We take every privacy question seriously, and we aim to resolve each one plainly, without making the reader work to understand the answer.